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CONTACT US
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How long does delivery take?Delivery within Klang Valley takes 1-2 working days. For other states, it may take up to a week. "Coming Soon" titles depend on the official release date and shipping from abroad.
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Can you order a title for me if it's out of stock or not listed?Absolutely! Email us at info@vinylthirty3.com to check the availability of the title. A 20% non-refundable deposit of the total price is required. Alternatively, you can contact us via Telegram or WhatsApp at 011 5558 3345.
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How do I set up my turntable?There are many resources available online for setting up your turntable. If you still need assistance, feel free to contact us. We're happy to help!
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Can I get a refund if I'm not satisfied with my vinyl purchase?Yes, you can receive full store credit if you provide video proof of the warped vinyl (as images are insufficient). Refund requests must be made within 7 days of receiving your record.
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How is my personal information handled?To fulfill your order, Vinyl Thirty3 collects your name, email address, shipping address, and telephone number. For mailing list subscriptions, only your email address is required. Your shipping address and telephone number are used solely for courier delivery services. We do not distribute or sell your information to any third parties. Vinyl Thirty3 never retains your credit card information.
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